Last updated: 13.03.2009

Bespoke Systems

The principles of management are well established and are set out in a number of formal standards and requirements for many business processes and models.
Our approach is to turn those requirements into practical, cost effective, operational systems for management and employees.
We often refer to; 'Why', 'What', 'When', being a pragmatic view of the basic management principles.
People do need to know 'Why' they are required to complete a task, 'What' it is they have to do, and 'When' it must be done by.
 
Management obviously need to be able to monitor progress and current status.
 
We utilise internet technologies so that Information, Records, Schedules, etc can be presented as a common view, regardless of physical location.
 
Similarly, use of databases allows common reporting standards across many sites.
 
The technologies facilitate us being able to provide Information and Instruction in order that employees may understand why and how they are to carry out a process.
 
The systems provide standard simple Records templates (complete with examples of how to complete).
 
An electronic Diary of scheduled requirements by period (day, week, month, year) is specifically tailored to the managed process.
 
The diary is coupled with an automatic E mail reminder system that can give notice of actions prior to them becoming due, or, overdue, complete with management escalation.
 
Associated with the Diary and E mails are Tasks, which can be allocated to specific individuals and their actions tracked to completion.
 
Around the basic system are Organisation, which facilitates various levels of permissions and actions.
 
Inspection and Review, gives the facility to record required inspection results at specified intervals, and perform system reviews and complete a record of that process.
 
There is a completely flexible Reporting suite to provide simple Green, Amber, Red, visual status, along with quantified data from the database which may be exported to MS Excel for spreadsheet or graphical representation.
 
The systems may be written to facilitate;
Service process requirements
The net effect is to facilitate cost effective controls, as a straightforward business process, bespoke to your particular requirements.